Hearing aid compatibility
Guide reference: HG-0064
Quote this reference if you contact us about this guide.
Approx. 2 min read
Use your phone with a hearing aid. S
Don't worry about whining on the phone. Many home phones work with hearing aids when you use the right setting.
Quick answer
Switch your hearing aid to the T or telephone coil setting and use a phone marked hearing aid compatible.
More detail
Hearing aid compatible phones reduce interference when your aid is on the loop setting.
Not every phone works equally well. Try before you rely on one.
Volume buttons on the phone help even without hearing aids.
Use with hearing aids
Switch your hearing aid to T, loop, or telephone mode.
Choose a home phone labelled hearing aid compatible when shopping.
Hold the handset slightly away from the aid if you hear whistling, then find the comfortable position.
Turn up phone ringer and earpiece volume to comfortable levels.
Try speakerphone if your phone has it and background is quiet.
Contact RNID or your audiologist for phone recommendations.
Common mistakes
- Leaving the aid on normal microphone mode during calls.
- Using very old phones with poor induction coupling.
- Max volume causing distortion instead of clarity.
Things to know
- See Accessibility features for other support options.
- See Text relay service if hearing calls is still difficult.
- Cordless phones vary; test the exact handset you will use.
Frequently asked questions
What is T setting?
Telecoil mode on your hearing aid for phones and loops.
Will any phone work?
Compatible models work best. Check packaging or ask the retailer.
Crackling on calls?
See Crackling or noise on the line Could be cable or handset fault.