Power backup for your phone
Guide reference: HG-0038
Quote this reference if you contact us about this guide.
Approx. 2 min read
Battery backup for a Physical line router or adapter box.
Don't worry if power cuts concern you. On a Physical line, a battery backup unit can keep your router or adapter box running for a limited time.
Quick answer
Choose your service type below. Physical line, Home2Phone, Home2Mobile, and your own broadband follow different setup and fault steps.
Which service do I have?
Check your welcome letter if you are unsure.
Physical line: you have a router or adapter box at the main phone socket or fibre box.
Home2Phone: we supply a Geemarc GSM box or GSM handset with the SIM, same service as Home2Mobile, but with equipment we support.
Home2Mobile: same SIM service. We send the SIM only and you use your own mobile phone.
Your own broadband: we supply a telephone adapter. You connect it to your own internet router. Your phone plugs into Phone1 on the adapter.