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Power backup for your phone (Mobile)

Guide reference: HG-0184

Quote this reference if you contact us about this guide.

Approx. 1 min read

Home2Mobile help. SIM-only, your landline number in your mobile phone. Home2Mobile does not use a router backup box. Your mobile phone needs charge and signal.

Don't worry. Home2Mobile is SIM-only, the same service as Home2Phone, but in your own mobile phone.

Quick answer

Home2Mobile does not use a router backup box. Your mobile phone needs charge and signal.

More detail

Home2Mobile does not use a router backup box. Your mobile phone needs charge and signal.

See Emergency calls during a power cut Keep your phone charged for 999.

See Emergency calls during a power cut Keep your phone charged for 999.

What success looks like

Your phone shows signal bars and you can make and receive calls on your home number.

Common mistakes

  • Expecting a router or wall socket. Home2Mobile is SIM-only.
  • Putting the SIM in a locked phone from another network.
  • Leaving airplane mode on so the phone cannot connect.

Next step

Use the button if you need to take action on your account or line.

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