Telephone Preference Service (TPS)
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Approx. 2 min read
Register to reduce marketing calls. Register your home phone number at tpsonline.org.uk.
Don't worry. The Telephone Preference Service is a free, official register that helps cut marketing calls to your home phone.
Quick answer
Register your home phone number at tpsonline.org.uk. It can take up to 28 days for most marketing calls to stop.
More detail
TPS is run for the industry and is the main way to opt out of UK marketing calls. It is free for personal numbers.
Legitimate UK companies should not call numbers on the register for sales. It does not stop all calls, such as some scams or market research.
You only need to register once. If you change number, register the new one.
How to register
Go to tpsonline.org.uk on a computer, tablet, or ask someone to help you.
Choose register a number and enter your home phone number.
Enter your email address if asked, or use the phone registration option.
Confirm the registration details and submit the form.
Wait up to 28 days for marketing calls to reduce.
Register again if you change to a new home phone number.
Common mistakes
- Expecting every call to stop the next day.
- Forgetting to register a new number after moving home.
- Thinking TPS blocks scam calls completely.
Things to know
- See Dealing with nuisance calls for other ways to reduce unwanted calls.
- You can also register a mobile number on the same site.
- Charities and some survey callers have separate rules.
Frequently asked questions
Is TPS free?
Yes. There is no charge to register a home phone.
How long does it take?
Up to 28 days for most marketing calls to stop.
Will I still get scam calls?
Possibly. TPS targets legal marketing, not criminals. See How to spot scam calls