How Mobile (Home2Mobile) works

Guide reference: HG-0061

Quote this reference if you contact us about this guide.

Approx. 3 min read

Your home number on a mobile SIM. Home2Mobile works like Home2Phone. Landline number on a SIM using the mobile network, but we send the SIM only and you put it...

Don't worry. Home2Mobile uses the same SIM service as Home2Phone, with your landline number in your own mobile phone.

Quick answer

Home2Mobile works like Home2Phone. Landline number on a SIM using the mobile network, but we send the SIM only and you put it in your own mobile phone.

More detail

Home2Phone and Home2Mobile work the same way, with your landline number on a SIM using the mobile network for inbound and outbound calls. The difference is equipment only.

With Home2Mobile, we send the SIM and setup instructions. You choose your own unlocked mobile phone unless we agreed something different when you joined.

There is no router, Geemarc box, or wall socket from us. Your mobile phone with the SIM is your phone service.

Coverage and call quality depend on mobile signal where you live, the same factors as Home2Phone. See Crackling or noise on the line for shared troubleshooting.

Setup fees differ for keeping your number versus taking a new one.

How Home2Mobile works

You receive a SIM and setup instructions.
Insert the SIM into your unlocked mobile phone.
Your landline number is linked to that SIM after porting completes.
Keep your phone powered on with signal to receive calls on your home number.
Outbound calls from your phone use your landline number.
See How Hybrid (Home2Phone) works if you want to compare with Home2Phone equipment.
See Using your service abroad before travel.
See Moving with Mobile when you change address.

Common mistakes

Putting the SIM in a locked phone from another network without checking.
Expecting a router or Geemarc box. Home2Mobile is SIM-only in your own phone.
Confusing Home2Mobile with Home2Phone. Home2Phone includes equipment we supply.
Losing the SIM and losing service until a replacement arrives.

Things to know

See How Hybrid (Home2Phone) works Same SIM service with equipment we supply.
See What equipment you receive Home2Mobile is a SIM pack and instructions only.
See Crackling or noise on the line for call quality checks shared with Home2Phone.
See How to connect your phone for first-time setup steps.
See Keeping your phone number for transfer timing.
Emergency location uses mobile methods, not always a fixed home address.

Frequently asked questions

How is this different from Home2Phone?

Same SIM service. Home2Mobile is SIM-only. You use your own mobile phone. Home2Phone includes a Geemarc box or GSM handset we supply.

Do I get a router or box?

No. Home2Mobile is SIM-only. Your mobile phone with the SIM is your phone service.

Can I use my iPhone or Android?

Yes, if the phone is unlocked and compatible. Ask us when ordering if you are unsure.

Still a home number?

Yes. Callers dial your usual landline number. It rings on your mobile phone.

Need broadband?

No. It uses mobile networks only.

Weak signal or poor call quality?

Same as Home2Phone, move for better signal and restart your phone. See Crackling or noise on the line