Moving house checklist
Guide reference: HG-0075
Quote this reference if you contact us about this guide.
Approx. 2 min read
Step-by-step list before and after you move.
Don't worry on moving week. This checklist helps you keep your phone number and stay reachable.
Quick answer
Choose your service type below. Your moving checklist depends on whether you have a Physical line, Home2Phone, Home2Mobile, or your own broadband.
More detail
Tick items off before and after moving day.
Keep this list with your moving folder.
Choose your service type below for the checklist that applies to you.
Which service do I have?
Check your welcome letter if you are unsure.
Physical line: you have a router or adapter box at the main phone socket or fibre box.
Home2Phone: we supply a Geemarc GSM box or GSM handset with the SIM, same service as Home2Mobile, but with equipment we support.
Home2Mobile: same SIM service. We send the SIM only and you use your own mobile phone.
Your own broadband: we supply a telephone adapter. You connect it to your own internet router. Your phone plugs into Phone1 on the adapter.