Testing your line after setup
Guide reference: HG-0039
Quote this reference if you contact us about this guide.
Approx. 2 min read
Make a test call to confirm everything works. W
Don't worry. A few quick tests after setup confirm your line works before you depend on it.
Quick answer
Choose your service type below. Physical line, Home2Phone, Home2Mobile, and your own broadband follow different setup and fault steps.
Which service do I have?
Check your welcome letter if you are unsure.
Physical line: you have a router or adapter box at the main phone socket or fibre box.
Home2Phone: we supply a Geemarc GSM box or GSM handset with the SIM, same service as Home2Mobile, but with equipment we support.
Home2Mobile: same SIM service. We send the SIM only and you use your own mobile phone.
Your own broadband: we supply a telephone adapter. You connect it to your own internet router. Your phone plugs into Phone1 on the adapter.