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Testing your line after setup (Mobile)

Guide reference: HG-0128

Quote this reference if you contact us about this guide.

Approx. 1 min read

Test Home2Mobile after setup. Make a test call and try incoming and outgoing calls on your landline number. C

Don't worry. Home2Mobile is SIM-only, the same service as Home2Phone, but in your own mobile phone.

Quick answer

Confirm your phone is powered on with signal bars.

Steps for Home2Mobile

  1. Confirm your phone is powered on with signal bars.

  2. Make a short test call to a mobile number you know.

  3. Call a mobile for a short outgoing test.

  4. Ask someone to call your home number back.

  5. Check your phone rings and you can answer.

  6. If tests fail, restart your phone and check the SIM is seated correctly.

What success looks like

Your phone shows signal bars and you can make and receive calls on your home number.

Common mistakes

  • Expecting a router or wall socket. Home2Mobile is SIM-only.
  • Putting the SIM in a locked phone from another network.
  • Leaving airplane mode on so the phone cannot connect.

Next step

Use the button if you need to take action on your account or line.

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